DELIVERY & SHIPPING POLICY

Your order will be ready to be delivered in the premises of ATUA LAB (Mesimeri Thessaloniki, Municipality of Thermaikos, 57500, Greece) within a short period of time from your order and will be sent by ELTA Courier at your request to the shipping address you indicated when submitting the order. Your order will be shipped within 3 business days.

All orders are processed, delivered and shipped on business days only (ie Monday to Friday). Orders placed on Saturdays, Sundays or national holidays will be processed the next working day. Shipping costs are the responsibility of the customer and are shown at checkout. These vary depending on the amount of the order, the selected shipping option and the desired shipping address.

If the courier does not find you at your declared address, you will receive a message on your mobile phone or a notification note at the entrance of your address, in order to be informed about the delivery or arrange the collection of your package. In the event that it is not possible to locate you after the communication attempts specified by the courier company, the products will be returned to ATUA LAB and we will refund you their price, deducting the amount corresponding to the shipping costs.